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Telephone Banking

With Telephone Banking from yourCSR.com, your customers can access accounts 24 hours a day, every day of the week. Telephone Banking is an easy-to-use service that gives your customers access to their account information from any touch-tone telephone nationwide.

While Telephone Banking assists customers with simple requests such as balance inquiries, funds transfers, or draft withdrawal requests, your personnel will be able to focus on customer-specific services and opportunities, enhancing overall customer satisfaction and therefore customer retention. Customized marketing messages offer an excellent way for you to tell your customers about the special services and opportunities you have to offer.

Since yourCSR.com Telephone Banking is a fully-hosted solution, it eliminates costly, on-premise equipment and seamlessly interfaces with your existing data processing platform. We provide your bank with a nationwide toll-free number with unlimited ports of service to handle even the busiest payroll days.

Standard Features:

  • Account Balances
  • Account History
  • Check Number Search
  • Transfer Funds
  • Smart Menus
  • Birthday Greetings
  • Time and Temperature
  • Rotating Marketing Messages
  • Draft Withdrawal request and more!

This Service is Live!
Optional Services
On-Line Real-Time Service with Live! Series
Auto File Transfer
Two-Factor Authentication
Speech Recognition
Multi-Lingual Messaging
Merchant Check Verification
Call Transfers Direct to Your Bank
Smart Messages


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