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TeleBanking Cost Analysis: On-Premise vs. Service Bureau
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On-Premise |
Service Bureau |
| Setup Costs |
| Equipment |
$25,000 |
$0 |
| Phone Line Installation |
$200 |
$0 |
| IVR Application Development |
$10,000 |
$995 |
| Post Development Independent Testing |
$3,000 |
$0 |
| Total Setup Fees |
$38,200 |
$995 |
| Monthly Recurring Fees |
| Equipment and Software Maintenance |
$500 |
$0 |
| Fixed Monthly Phone Line Access Charge (2 lines) |
$140 |
$0 |
| Optional Toll Free Number Fixed Access Charge |
$75 |
$0 |
| Technical Support |
$500 |
$0 |
| Monthly Cost for 1500 Calls |
$315* |
$525 |
| Total Monthly Cost |
$1,440 |
$525 |
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| *Based upon Toll charges of $0.21 per call |
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