Branch / ATM Locator
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YourCSR.com’s Branch/ATM Locator enables customers
to find your nearest branch or ATM in just a moment’s time. The service operates independently through a
unique toll free telephone number or as a menu option off of your TeleBanking or Customer Service line.
The caller can either enter their zip or using ANI, determine the nearest location based upon their
area code and prefix combination. The locator assures you that your customers are familiar with your
standard customer support number and helps the caller get to your nearest location while reducing
the number of operator-assisted calls.
Increase customer convenience and decrease overhead today with YourCSR.com’s Branch/ATM Locator. |
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Standard Features:
Relational Database determined by your branch/atm saturation.
ANI Caller ID retrieval.
Call flow customized to your specific needs.
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Optional Features:
Speech Recognition
Multi-Lingual messaging
Smart Messaging
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